Frequently Asked Questions (FAQs)
9 articles
Written by Kate Hannum and Karthik Chandrasekariah

Admin and Instructional Coach Reports
See what data is available to Admins and Instructional Coaches on ZincWritten by Kate Hannum. Updated over a week ago
How to Navigate Zinc
Tips for navigating the Zinc app and locating its key features and options: profile and class management, activities, leaderboard & reports.
Written by Karthik Chandrasekariah. Updated over a week ago
Whitelist articles on Zinc
If your students are having trouble accessing articles, try these steps
Written by Karthik Chandrasekariah. Updated over a week ago
Whitelisting Zinc domains
Learn more about how to troubleshoot access issues and whitelist Zinc domains
Written by Karthik Chandrasekariah. Updated over a week ago
Article paywall blocks
Details on article paywall blocks and what you can do to address them
Written by Karthik Chandrasekariah. Updated over a week ago
Reset password
Forgot your password? Here are the steps to take to reset it
Written by Karthik Chandrasekariah. Updated over a week ago
Zinc Reading Labs Answer Keys

Written by Karthik Chandrasekariah. Updated over a week ago
Introduction to Zinc Reading Labs
Training VideoWritten by Kate Hannum. Updated over a week ago
System requirements and troubleshooting
Review our system requirements and troubleshoot common issues
Written by Karthik Chandrasekariah. Updated over a week ago