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Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

9 articles
Kate Hannum avatarKarthik Chandrasekariah avatar
Written by Kate Hannum and Karthik Chandrasekariah

Admin and Instructional Coach Reports

See what data is available to Admins and Instructional Coaches on Zinc
Kate Hannum avatar
Written by Kate Hannum. Updated over a week ago

How to Navigate Zinc

Tips for navigating the Zinc app and locating its key features and options: profile and class management, activities, leaderboard & reports.
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah. Updated over a week ago

Whitelist articles on Zinc

If your students are having trouble accessing articles, try these steps
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah. Updated over a week ago

Whitelisting Zinc domains

Learn more about how to troubleshoot access issues and whitelist Zinc domains
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah. Updated over a week ago

Article paywall blocks

Details on article paywall blocks and what you can do to address them
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah. Updated over a week ago

Reset password

Forgot your password? Here are the steps to take to reset it
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah. Updated over a week ago

Zinc Reading Labs Answer Keys

Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah. Updated over a week ago

Introduction to Zinc Reading Labs

Training Video
Kate Hannum avatar
Written by Kate Hannum. Updated over a week ago

System requirements and troubleshooting

Review our system requirements and troubleshoot common issues
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah. Updated over a week ago