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Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Karthik Chandrasekariah avatar Kate Hannum avatar
8 articles in this collection
Written by Karthik Chandrasekariah and Kate Hannum

How to Navigate Zinc

Tips for navigating the Zinc app and locating its key features and options: profile and class management, activities, leaderboard & reports.
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah
Updated over a week ago

Whitelist articles on Zinc

If your students are having trouble accessing articles, try these steps
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah
Updated over a week ago

Whitelisting Zinc domains

Learn more about how to troubleshoot access issues and whitelist Zinc domains
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah
Updated over a week ago

Article paywall blocks

Details on article paywall blocks and what you can do to address them
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah
Updated over a week ago

Reset password

Forgot your password? Here are the steps to take to reset it
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah
Updated over a week ago

Zinc Reading Labs Answer Keys

Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah
Updated over a week ago

Introduction to Zinc Reading Labs

Training Video
Kate Hannum avatar
Written by Kate Hannum
Updated over a week ago

System requirements and troubleshooting

Review our system requirements and troubleshoot common issues
Karthik Chandrasekariah avatar
Written by Karthik Chandrasekariah
Updated over a week ago