Frequently Asked Questions (FAQs)

9 articles in this collection
Written by Karthik Chandrasekariah and Kate Hannum

Admin and Instructional Coach Reports

See what data is available to Admins and Instructional Coaches on Zinc

Written by Kate Hannum
Updated this week

How to Navigate Zinc

Tips for navigating the Zinc app and locating its key features and options: profile and class management, activities, leaderboard & reports.

Written by Karthik Chandrasekariah
Updated this week

Whitelist articles on Zinc

If your students are having trouble accessing articles, try these steps

Written by Karthik Chandrasekariah
Updated this week

Whitelisting Zinc domains

Learn more about how to troubleshoot access issues and whitelist Zinc domains

Written by Karthik Chandrasekariah
Updated this week

Article paywall blocks

Details on article paywall blocks and what you can do to address them

Written by Karthik Chandrasekariah
Updated this week

Reset password

Forgot your password? Here are the steps to take to reset it

Written by Karthik Chandrasekariah
Updated this week

Zinc Reading Labs Answer Keys

Written by Karthik Chandrasekariah
Updated this week

Introduction to Zinc Reading Labs

Written by Kate Hannum
Updated this week

System requirements and troubleshooting

Review our system requirements and troubleshoot common issues

Written by Karthik Chandrasekariah
Updated this week